Privacy Policy

 

This Privacy Policy governs the manner in which Find The Light Inside collects, uses, maintains and discloses information collected from users on findthelightinside.com.au website (“site”).

 

 

WHAT INFORMATION DO WE COLLECT? 

When you look at this website, our Internet Service Provider (ISP) makes a record of your visit and logs the following information for statistical purposes:

  • your server address

  • your top level domain name (for example .com, .gov, .au, .uk, etc)

  • the date and time of your visit to the site

  • the pages you accessed and documents downloaded

  • the previous site you have visited

  • the type of browser you are using

  • Personal identification information

 

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number and credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

 

WHAT DO WE USE YOUR INFORMATION FOR? 

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs

  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

  • To administer a contest, promotion, survey or other site feature

  • To process payments

 

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To improve our site, products and services

  • To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. * Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

We only collect personal information for purposes which are directly related to our functions or activities under the Privacy Act 1988 (Privacy Act), Freedom of Information Act 1982 (FOI Act) or the Australian Information Commissioner Act 2010 (AIC Act), and only when it is necessary for or directly related to such purposes.

 

 

HOW DO WE PROTECT YOUR INFORMATION? 

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

 

 

NON-PERSONAL IDENTIFICATION INFORMATION 

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

 

 

DO WE USE COOKIES? 

Yes, our Site may use “cookies” to enhance user experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers’ systems to recognize your browser and capture and remember certain information. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

 

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES? 

No, we do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

 

 

CHANGES TO THIS PRIVACY POLICY 

If we decide to change our privacy policy, we will post those changes on this page.

 

 

YOUR CONSENT 

By using our site, you consent to our web site privacy policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

 

CONTACTING US 

If you have any questions about this Privacy Policy please contact us at:

 

Find the Light Inside
findthelightinside.com.au
Phone: +61 414 322 041
Email: mellissa@findthelightinside.com.au